How do I get to the Electric Playbox?
We are located at Arch 3, 83 Scoresby Street SE1 0XN. Nearest tubes are Southwark (3mins), Waterloo (10mins) and Borough (10mins).
What’s happening with Electric Playbox during the Coronavirus lock-down?
Electric Playbox made the decision to close its doors from 16 March 2020 in line with Government guidance. For further details in relation to bookings, please see here.
What are your opening hours?
Our standard opening hours are:
- Tuesday 1pm – 9pm (last booking 8pm)
- Wednesday 1pm – 9pm (last booking 8pm)
- Thursday 1pm – 10pm (last booking 9.15pm)
- Friday 1pm – 10pm (last booking 9.15pm)
- Saturday 10am – 9pm (last booking 8pm)
- Sunday 10am – 9pm (last booking 8pm)
- Mondays we are closed (except Bank Holidays when we operate a Sunday schedule)
What are your peak & off-peak times?
Peak times are:
Thursday: 5pm – 9pm
Friday: 5pm – 9pm
Saturday: 12pm onwards
All other times are off-peak
How does pricing work?
Peak tickets are £30 for adults, £20 for under 16s
Off-peak tickets are £20 for adults, £10 for under 16s
For groups larger than 24, per-Playbox pricing applies, please see Large group booking for details
What is the age suitability?
The experience is for ages 8+. Children under 16 must be accompanied by an adult. There must be at least one adult per Playbox.
Are there kids prices?
Children’s tickets range from £10-£20 each depending on the length of adventure and if visiting during our peak hours.
What happens if I am late?
Please arrive 10 minutes before your scheduled start time to get checked in and sorted before your Challenge begins. If you arrive after your scheduled start time, we may have to reduce the length of your experience or refuse entry to avoid unduly impacting other customers. We get it, sometimes life happens. If you are running late, please email email@example.com or give us a call to let us know and we will do our best to accommodate you.
I have a team of 7 or more- will we all play together?
Groups of 7 or more will be split across multiple Playboxes. Each group of 6 will be in their own Playbox. Your group will not be mixed with others unless you want to.
Are there any physical requirements?
You will be moving around your Playbox as the controller of the game, however our games aren’t too physical and all contained in one pod. Electric Playbox challenges all contain digital projections which are a source of flickering light. Due to the use of projectors, the interior of this installation is dimly lit. Please talk to a member of staff or email firstname.lastname@example.org if you have any questions.
What should I wear?
Please wear sensible footwear; flat shoes or trainers. No open toes or heels. We advise one layer, you may get warm.
How long will it take?
Our adventures come in two lengths. ‘Mini’ Challenges are approx 30 minutes long and recommended for groups up to 4 people, ‘Full’ Challenges are 60 minutes . Please arrive 10 minutes before your allocated start time.
Will I be put with other groups?
You won’t be put in with another group if you don’t want to. We are on a mission to bring people together, so if you want to join with other groups, we’re happy to accommodate if there is room! Please note that bookings including kids require at least one adult per Playbox.
Can I store my stuff?
We have lockers for small bags and coats, however we do not accept suitcases, large backpacks or bikes inside our unit. Please seek alternative arrangements for storing such items.
Can I bring my phone with me?
We aren’t going to take your phone off you- remember to tag us when you post! Get ready for some great photo opps in our Playboxes!
My team has 7-24 people in it how do I book?
You can book directly through the website – update the quantity of Adults and Kids to match your group size and follow the booking flow.
My team is 25 people or larger – how do I book?
Contact us at email@example.com and we’ll get you sorted
I am a solo player – can I play?
Yes! Click ‘Book now’ above
Can I take a drink with me?
No drinks are allowed in Playboxes.
Can I make changes to my booking?
You can amend your own booking and move arrival dates or add guests up to 24 hours before your arrival. You do this via your booking confirmation email. Any further issues email firstname.lastname@example.org.
I don’t want to participate, can I watch?
Unfortunately there isn’t space to watch your friends/family.
I am pregnant, can I play?
Congratulations! Yes you can play if you’re pregnant, but you know your own body best. You will be playing with other people so there is a risk of a knock or a bump. We advise you approach at your own caution.
If I have a disability or access requirements can I still take part in the games?
Most disabilities and access requirements can be accommodated but we want to make sure the games are safe for everyone, so if you’re not sure, get in touch before booking and we can help you figure it out. Electric Playbox Challenges contain digital projections which are a source of flickering light. Due to the use of projectors, the interior of this installation is dimly lit. Please talk to a member of staff or email email@example.com if you have any questions. If you have a carer whose help you need to access the experience, please email firstname.lastname@example.org
Is there food and drink available?
There is no food / drink at Electric Playbox, however there are some great establishments nearby for some post Challenge refuelling!
Is drunkenness tolerated?
No. Electric Playbox has a zero tolerance on intoxication. Any players who are considered to be acting inappropriately or to be intoxicated will be refused entry to the site or may be asked to leave.
My question isn’t listed here
If your question hasn’t been listed here, please email: email@example.com