eP Coronavirus update

In line with the government guidance to contain Covid-19, we’ve taken the decision to close our doors from 16 March 2020 until it is safe to reopen. We’ll keep up to date with all government advice and make a decision about our reopening date in line with this and will keep all our customers up to date via email and on our website.

If you have an existing booking with us, we highly encourage you to rebook your session for a later date so you can have a fun, sociable experience to look forward to in the coming months. Your continued support for our business will make a huge difference to us. There are several options open to you:

1. Rebook your session for a later date.
2. Request a credit note to use when it suits you.
3. Request a refund.

You can rebook yourself up to 48 hours before your booking by following the below instructions:

> Open the confirmation email you received when you booked your tickets.

> Click on the ‘Manage my booking’ button.

> Select a new date for your session.

If you would prefer to receive a credit note or a refund for any bookings, please contact help@electricplaybox.com with your booking details and we’ll be able to process this for you ourselves.

For all other enquiries including deliveries, site information or any other questions, please contact help@electricplaybox.com.

We hope to see you back with us very soon!

The eP Team (formerly Electronic Theatre)

March 17th, 2020